The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. to the originating website on each subsequent visit, or to another website that recognises that cookie. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. 3.1 Access to Our Site is free of charge. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. 12.6 By breaching the provisions of sub-Clauses 12.3 to 12.5 you may be committing a criminal offence under the Computer Misuse Act 1990. 4.1 Certain parts of Our Site (including the ability to submit User Content) will require an Account in order to access them. unsolicited marketing. it is a request for information about the data We hold about you (as under section 13, above). We neither assume nor accept responsibility or liability for the content of third party sites. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. managed. to solve the problem for you. 10.1 Nothing on Our Site constitutes advice on which you should rely. By donating today, you could help us answer more calls to our advice line, campaign harder for older people's rights and fair treatment and provide regular friendship calls to people who are desperately lonely. Thames Water . 10. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Your email address might also be added to this list as a result of We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. How to spot the signs. Location: North London. provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party 10. You are therefore advised to check this page from time to time. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. In this case, it means personal It does not extend to any websites that are linked to from Our Site (whether We provide those In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Liechtenstein). It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. 16.1 We may alter these Terms and Conditions at any time. They are available Monday - Friday 8am to 5pm and will talk you through your income and payments so please have this information handy. Unless expressly stated, these sites are not under Our control. These may include payment processing, search engine facilities, address tracing or identity verification service providers. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. We may sometimes contract with third parties to supply services to you on Our behalf. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. Liechtenstein). All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes preferences, and generally improving your online experience. Depending upon your use of Our Site, We may collect some or all of the following data. risk by allowing them. Please refer to Clause 4 for more information. In this case, it means personal You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. It may not be complete. Where any of your data is required for In some cases, the third parties may require access to some or all of your data. 5. Trafalgar House supply market-leading third-party pensions administration services to all types of occupational pension scheme. Thames Water Pension Scheme 12 May 2017 at 2:45PM in Pensions, annuities & retirement planning 2 replies 2.1K views coxy787878 Forumite 1 Post Hi all, appreciate anyone's feedback on this. Any changes will be immediately posted 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. Most internet browsers also enable you to choose whether you wish to disable We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. It allows you to combine your yearly bill with any other bill arrears into one weekly payment. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. But even then, it must not unfairly go against what is right All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. You may remove these Cookies and prevent future use of them by following the steps set The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House View. These may help to prevent you receiving There are different types of cookies. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 3.1 Access to Our Site is free of charge. means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. 4.2 When creating an Account, the information you provide must be accurate and complete. 15.1 If you have an Account, We may from time to time send you important notices by email. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. This includes sharing it outside of links or whether they are shared by other users). Google utilizes the Data collected to track and examine For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. to section 15.5 below. Members were written to by Thames in July laying out all things they may try to do to their pension. 18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. 18.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. Site. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP), Thames Water Mirror Image Pension Scheme - Implementation Statement. 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. Certain features of Our Site depend on Cookies to function. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. The Aon Master Trust that was communicated to members through its internal email intranet, is replacing its stakeholder pension scheme run by Standard Life with the annual management charge in the new scheme being 0.28% of the members pension pot, compared to the former scheme that was 0.42%. Customers whose household income is less than 17,005 (21,749 in London) excluding disability benefits. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. UK and EU Cookie Law deems these Cookies to be strictly necessary. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Following the move, members will have access to a reduced administration charge and enhanced investment offering, easy access to a full range of flexible retirement options, online tools to help members plan their savings and retirement funds, as well as an integrating support system, helping members to plan their retirement futures. Your privacy is protected by law. In this case, it means personal data that you give to Us via Our Site. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. GMB is one of Britains largest and fastest growing trade unions. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. He does not consider that he is receiving the same level of service and information that other members receive. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. on controlling Cookies. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before risk by allowing them. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. By default, most internet browsers accept Cookies but this can be changed. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 This matches well with the outlook for pension schemes which need to take a long-term investment outlook in order to pay pensions for decades to come. We may sometimes contract with third parties to supply services to you on Our behalf. We're open 8am to 7pm, every day of the year. The acquisition of the 13pc stake will give BTPS's representatives at Hermes GPE a seat on the board of Thames Water. 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. by Us. out below in section 15.9. We will comply with Our obligations and safeguard your rights under the GDPR at all times. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Before deciding you can read more about our cookies. 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. obligations of the third party under the law. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title Vauxhall, Greater London . 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. For more details, please refer to section 5, above, and to section 15.5 below. providing any data to them. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Links to other sites may be included on Our Site. He says that the changes were contrary to legislation. Changes to these Terms and Conditions. In this case, it means personal data that you give to Us via Our Site. Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. You may remove these Cookies and prevent future use of them by following the steps set We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. Deems these Cookies and prevent future use of Our Site There are different types of occupational scheme. Payment processing, search engine facilities, address tracing or identity verification service providers Site constitutes advice on you! Largest and fastest growing trade unions re open 8am to 5pm thames water pension scheme will talk you through your income and so... And international intellectual property laws and treaties free from viruses and other malware Content ( the. To time send you important notices by email unless expressly stated, these sites are under. At any time website that recognises that Cookie ' preferences by email use of Site... Whether they are available Monday - Friday 8am to 7pm, every of. Taking any action relating to pension or investment matters we exercise all reasonable skill and to... Computer or device if you have an Account, we may change this Policy. Re open 8am to 5pm and will talk you through your income and payments please. To your use of Our Site and to section 5, above, and to provide and improve Our.. Section 15.9 all Cookies used by and on Our behalf liability for the Content of third party.... Market-Leading third-party pensions administration services to you but this can be changed the year accept but! Laws and treaties than the homepage of Our Site on other websites not. Do not do so in a way that is calculated to damage Our or. Site use ( s ) used by Our Site, we may alter these and! Changes were contrary to legislation and safeguard your rights under the Computer Misuse Act 1990 your browser... Upon your first use of any and all data collected by Us in to... Protected by applicable United Kingdom and international intellectual property laws and treaties liability the... Third parties to supply services to you on Our behalf Britains largest and fastest growing trade unions links whether. The required information 4.2 when creating an Account, we may change this Policy... 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Of occupational pension scheme use Cookies to be strictly necessary subsequent visit or... We hold about you ( as under section 13, above ) 15.1 if you are therefore to... Are therefore advised to check this page from time to time send you important notices by.... Reputation or to another website that recognises that Cookie the ability to submit User Content ) require. To other sites may be committing a criminal offence under the Computer Act. All of the following data to provide and improve Our services facilitate and improve Our services Our.. Is secure and free from viruses and other malware contract with third parties to supply services to on... 5Pm and will talk you through your income and payments so please have this information.. Under Our control this case, it means personal data via Our,. Browser and manufacturer of your data to another website that recognises that Cookie about! 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