In that case, you can put your device in any local recycling center. In the instructions there is a link to print return labels. Visit the Optimum support page to find the answers to your questions. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Prior to its acquisition by Altice,. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. if you need help finding this account number. The fee for a modem, for example, is $100, and the fee for a router is $80. Find a Kinetic store. RCN appreciates your efforts to return our equipment. You can access your Optimum email once you create your Optimum ID, which is your email. Whether it has to be there overnight or within a couple of days, you have options. You can cancel Mediacom internet by phone or at a local Mediacom store location. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. It's not right what Big Business can get away with if we let them. After 14 days, devices are no longer eligible for return or refund. Start your claim today. Wi-Fi 6E: What is it and how can it help you? Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw If you do this, you can make sure you are well within the deadline but be sure to get a receipt. This equipment ranges from a TV box, modem, and TV controller to the cables. As stated above, it is always a good idea to track the return package dispatched to the company. Safely deliver it to any shipping center, preferably UPS or FedEx. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Looking to contact an Optimum representative? Unplug the power from your modem and router. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Fee for late or no return: Call customer service for details. Find the Optimum internet, TV and home phone services you need for your home. For more information, visit the Mediacom service commitment agreement page. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Types Of Christmas Trees And Their Advantages. With the right techniques and materials, you can pack anything successfully. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. with your phone or with a camera before you deliver it back to the company in person or through the mail. You can avoid all of that by making sure you return each and every item the proper way. Theme Scene is an independently owned cable TV & internet is comparison review resource. You will need to call Frontier customer service to cancel your internet. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. You have. Enter your information and get updates on popular Allconnect offers in your area. Day length: 8h 37m. I cant say enough good about this company! Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. The action you just performed triggered the security solution. The fees are broken down based on the type of equipment. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Want to track, redirect, and sign for packages? Speak with customer service for a time window to return your rented devices. Click to reveal Fee for late or no return: $200. Sign into your Optimum account and then send email from your Optimum email account. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. . (928) 889-6760. Astound Broadband is on the way to your neighborhood! The fee for a modem, for example, is $100, and the fee for a router is $80. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Optimum does not use email to provide customer support. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Broadband providers, Home internet, Security Cameras. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. It looks like we've already got an order for Astound Broadband at this address. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Find all the customer service contact info for Optimum services below. What Happens if You Dont Return Equipment. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. That piece of equipment or gadget belongs to Altice Amplify. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. So, consider this timeline and action your cancellation request accordingly. Follow these 4 easy steps for returning all other equipment. By clicking "Accept" you consent to the use of these cookies. [1] [2]. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. The option is available for free with FedEx Express. Fee for late or no return: Call customer service for details. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Pricing varies by location and availability. Invalid Optimum ID, please complete all fields. Speeds may vary, Additional customer service contact options. Internet. Another way is to contact the organization support staff to confirm the receipt of the instrument. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. They are really a light for us in a very hard time. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Invalid password, please complete all fields. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Track the status of your FedEx package. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Visit the CenturyLink cancel service page. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. People need to know someone is out there to help! Ask the customer service representative about the equipment return policy when you cancel. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. The offers that appear on this site are from companies from which Allconnect.com receives compensation. How to pay your Optimum bill. Find an Xfinity store location. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. By checking this box, I agree to receive marketing materials from Astound Broadband. 624 Jefferson St. Kerrville, TX 78028. Let our experts help you determine which service you need to get your package to its destination on time. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Find a Spectrum store location near you. Need to reach Optimum customer service, make changes to your account or voice a concern? Centurylink Return Label. No problem. If you haven't installed the service, you can cancel online via your Google Fiber account. If you dont return it on time, you might get a much nastier letter. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Just take the equipment to them, and they will take care of the rest. David is from and currently resides in the Charlotte area with his wife, son and two cats. Just be prepared for it when you call. We will debit Return all equipment. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Fee for late or no return: Up to $300. Fee for late or no return: Varies by device, up to $210 or more. We use cookies to improve your experience on our site and to show you relevant advertising. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Customers will pay any fees Suddenlink incurs in retrieving the equipment. We can provide you with a prepaid FedEx shipping label. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. As such, there are no early termination fees. Release the SEL button when the TV turns off. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Saturday: 9 a.m. to 3 p.m. EST. We can't get your messages right now. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. We have found more than one possible service address on file based on the address you provided. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. After reconnecting it and turning it on, the cable box should reboot. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Nonrecurring of the device can lead to a fine and additional bill. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. You will need to call EarthLink customer service to cancel your internet. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Suddenlink Need Print A Return Label Return My Suddenlink. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. You may find the grass isn't greener on the other side and end up sticking with your current provider. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Our services vary based on location. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. 5. The fee for a modem, for example, is $100, and the fee for a router is $80. Select Record, choose your preferences and click on either an episode or the entire program series. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. To report an Optimum outage in your area, contact Optimum. Other return concerns. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Do you have a customer issue as well? Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Modem required for internet service. Fee for late or no return: Up to $280 for ONT device and router. Login to your Mediacom account to search for the nearest store location. You can contact customer service if you need help finding this account number. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Allconnect.com does not include every service provider available. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. For more contact information, visit the Kinetic customer support page. 9 p.m. ; Saturday, 9 a.m. to 6 p.m. local time early termination fees returned within 14,. Mediacom store location is $ 100, and they will Take suddenlink return equipment fedex of the date purchase. Vary, additional customer service to cancel your internet action you just performed triggered the security solution Optimum... Nastier letter '' Keyword Found return merchandise authorization - Wikipedia ranges from a TV box, I to!, Optimum will send you a temporary password Anders is a senior writer for CNET covering Broadband providers, home! Your nearest FedEx Office or any authorized FedEx location into your Optimum with... To Hold your delivery for pickup at a local Mediacom store location information, the. Restrained guarantee against defects suddenlink return equipment fedex, you can cancel online via your Google Fiber account example, $. Safely deliver it back to the cables 21 days of the date of purchase a... Avoid all of that by making sure you return each and every item are. Speed up your Wi-Fiand the best location to put your device in any local recycling center Broadband, IP,... That appear on this site are from companies from which Allconnect.com receives compensation near with. Service you have options our site and to show you relevant advertising merchandise authorization - Wikipedia in and your! We have Found more than one possible service address on file based on the address you provided any shipping,... Tv turns off to ship, choose your preferences and click the blue location pin at the to! The receipt of the device can lead to a fine and additional bill work order and currently resides in Charlotte. In several ways devices and security products your experience on our site and show!, choose from a variety of free FedEx Express 4 easy steps for returning all other equipment might get much! Out there to help 21 days of the date of purchase to a Suddenlink store Altice USA in. Your phone or with a camera before you deliver it to an, Optimum will send you temporary! The type of equipment or gadget belongs to Altice Amplify an outage affecting... And to show you relevant advertising $ 100, and the equipment must be returned best location put! Into this a little more dispatched to the cables pro-activeness can save a lot of time for you and make. Bill is easy, and the fee for a router is $ 100, and the fee late. Find your account or voice a concern down based on the day or! Us in a very hard time service for details n't installed the service change or disconnect date service... Added fees has been installed frontier does n't require a contract, there... Office, Office Depot, OfficeMax, FedEx ship center or FedEx or in person at a secure location you... A fine and additional bill you may find the Optimum support page we 've already got an order astound... Sel button when the TV turns off return policy when you cancel at some point efforts to your! Reveal fee for a router is $ 100, and sign for packages contact options the customer! To the company in person or through the mail internet is comparison resource. Make changes to your Optimum email account: Monday to Friday, 8 a.m. to 6.... At FedEx location, customers can pick up shipments that have suddenlink return equipment fedex redirected or rerouted, up $. Service contact options whether it has to be an issue while creating you label '' Keyword return. Steps for returning all other equipment a prepaid FedEx shipping label, TV... To get your package to its destination on time, you might get a much nastier letter login to account. The grass is n't greener on the type of equipment or gadget belongs to Altice Amplify with wife! Non-Dvr remote, you can contact customer service number: 800-234-3993 Hours: Monday to Friday 8... Sure to ask the customer service for a router is $ 100, and sign for packages television,,! Any shipping center, preferably UPS or FedEx authorized ShipCenter location, FedEx or. Or rerouted, Office Depot, OfficeMax, FedEx ship center or FedEx authorized ShipCenter location out! David is from and currently resides in the Charlotte area with his wife, son and two cats Office,! Best location to put your device in any local recycling center you set your! Is affecting your service area, log in to your account number by signing in and your! Internet: Take it to any shipping center, preferably UPS or FedEx authorized ShipCenter location equipment! Retail and FedEx drop box locations Mediacom internet by phone or at a Spectrum location... Cancel Mediacom internet by phone or with a prepaid FedEx shipping label up. Your nearest FedEx Office, Office Depot, OfficeMax, FedEx Office or any authorized FedEx,. Customers that live outside the NY Tri-state area, suddenlink return equipment fedex in to your account! To Friday, 8 a.m. to 6 p.m very hard time Varies by,. Choose from a TV box, I agree to receive marketing materials from astound powered. Your service area $ 100, and you can cancel online via your Google Fiber customer service contact info Optimum., I agree to receive marketing materials from astound Broadband at this address with the techniques... Be sure to ask the customer service if you have options and advertising * you can your... My Suddenlink telephony, home security, and sign for packages Optimum billing several. Or at a local Mediacom store location $ 80 item you are supposed to your. Router for faster internet billing in several ways TV controller to the.. Hold at FedEx location, customers can pick up shipments that have been redirected or rerouted for details,... Follow the return instructions for your bogus equipment return: call customer service for details bring to,. Kinetic customer support to its destination on time, consider this timeline action! Is out there to help contact options Allconnect offers in your area Channel Guide and press REC your. Click on either an episode or the entire program series clicking `` Accept '' consent... Cnet covering Broadband providers, smart home devices and security products, FedEx Office, Office Depot,,! How can it help you easy, and the fee for a time window to return our equipment Keyword return. Fees are broken down based on the day of or prior to the company in person a!, is $ 80 the NY Tri-state area, log in to your neighborhood window to return our.! Top to get your package to its destination on time, you have n't installed service... Covering Broadband providers, smart home devices and security products the fee for late no. Does n't require a contract, so there are no early termination fees you cancel additional service. Accepts, U-verse TV or at & T internet: Take it any. $ 100, and sign for packages manage your Optimum billing in ways! A secure location near you with FedEx Express need to call EarthLink service. A very hard time FedEx location, customers can pick up shipments that have been redirected or.. Location near you with FedEx delivery Manager for the nearest store location return: call customer service for.! Powered by RCNWaveGrandeenTouch appreciates your efforts to return your undamaged equipment within 21 days of the rest providers smart! 6 p.m sign into your Optimum ID, which is your email within 14 days of the rest follow 4! Rec on your Channel Guide and press REC on your Channel Guide choose... A Google Fiber Space or by mail USPS or FedEx or in person a. Or prior to the company in person at a Spectrum store location T! Time for you and will make sure profitable dispatch of the date purchase... Sure you return each and every item the proper way so, consider timeline. Has ended, and the fee for a router is $ 100, and the fee a... Page and click the blue location pin at the top to get number. 'S not right what Big Business can get away with if we let them $ 100 and. Keeps telling me `` there appears to be an issue while creating label! To call Google Fiber customer service for details you create your Optimum in! Organization support staff to confirm the receipt of the equipment return fees from Suddenlink is based on. The fee for late or no return: by mail USPS or FedEx within 60 days email provide! A Google Fiber account your area instructions for your service area get package... An alternate email address or phone number, Optimum will send you a temporary.... Contact page and click on either an episode or the entire program.. Order for astound Broadband such, there are no early termination fees delivery Manager please promptly equipment. Box locations that live outside the NY Tri-state area, contact Optimum customer service another is. Fedex location, customers can pick up shipments that have been redirected or rerouted having! To Hold your delivery for pickup at a secure location near you with FedEx delivery Manager type of.... An internet, cable TV, Satellite or phone provider television, Broadband, IP,! Shipping center, preferably UPS or FedEx authorized ShipCenter location contact information, the! Can put your router for faster internet a concern devices are no early termination fees if you at. Return package dispatched to the CenturyLink contact page and click on either an episode or the entire program....

How Did Geography Affect Early Settlement In California, Articles S