My husband was misled into believing his loans were backed by the government and didnt find out otherwise until Covid! I consolidated my federal loans unsubsidized and subsidized with Nelnet in 2006. Talk with an expert for online application help or CARES Act questions. I didnt contact Nelnet again until June 12, 2020 about who owns my loans because I was one of the lucky ones who did not lose my job and I felt grateful for that fact alone. If a consumer disputes a tradeline to the Was initially told by Nelnet that my student loan was covered in The Cares Act & was eligible for forbearance but was then told (a couple of months later) that they were not covered in The Cares Act. Customers can call the loan servicer at 888-538-7378, Monday through Friday from 7 a.m. to 8 p.m. CT or email at Customer.Service@FirstmarkServices.com. AND HOW CAN I GET IN WITH THIS LAW SUIT FOR MY INFORMATION BEING PREACHED ALL OVER THE PLACE. I received this loan for Cosmetology school, I went to Cosmetology school for 6 months but I am still being charged the entire loan amount, not sure why when I didnt go the full 18 months. When I requested this from a service agent I was told no I couldnt do that because I was in the income based repayment program. I still have an open account with them. I had no idea when I was solicited to consolidate that it was a private lender and I would loose eligibility for government programs. Phone #: 888-538-7378. I received a letter from nelnet stating that it was time to pay my loans back. Nelnet still refused and denied me the application. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. Im very interested in joining this action. I did not know my loan was not federal until just the other day when I was told it was not eligible because it started with a D. My loans are from the late 90s early 2000s. I have Nelnet loans, and I also have dual reporting on my credit history, for loans that are over 10 years old and still being reported by both Nelnet, and Navient. NelNet considers the federal consolidation a D loan and therefore do not qualify for CARES Act deferred interest or forgiveness. Count me in!! In addition to that the loans I received arent consolidated and show up as multiple loans on my credit report. "You literally cannot help people," Anne . I have Stafford subsidized and unsubsidized student loans that NelNet is saying are private loans. I swore he was wrong until he sent me this link. Box 2977, Omaha, NE 68103-2977. Who can I turn to, for assistance? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Nelnet stole my money all through COVID no interest deferment. Case assignment: Random assignment. The plaintiffs in the case say representatives from Nelnet misled them to believe their Nelnet loans were backed by the federal government but in fact were not. Same stories as the others. Prior to this, I was lead to believe there would be consequences for doing such a thing! I am an attorney in California with Nelnet loans that I thought were federally-backed. I had no idea that they were not considered federal loans and were not told by anyone that piece of information which is very important. Nelnet bought my Everest college loan cant get rid of them. So here I sit with 3 loans in default and 1 not and the DOE way of setting up your repayment without them taking your taxes is insane. I hope NelNet is held responsible in court for all this, and NelNet borrowers are given a chance to realistically deal with this. That consolidation not only ruined my but took me off of a regular federal loan to something that they no longer offer. I had nelnet for years until my loan was sold again. Ive had great Sallie Mae,great lakes, assidium, Navient, and Nelnet all try to handle my loans. Yes my loan is over 21 year really 1993 very small loan now it have become two loan more interest then loan I also thought it was part federal student loan. When the TEPSLF was announced, I submitted the forms and certified my employment but nothing happened, no payment counts ever occurred, even though Nelnet had my payments to them on record and they also had my payments from ACS on record. Firstmark also provides servicing for Brazos Loans originated through this website. To my surprise, I was now extremely late in my payments and was being sent to collections. Nelnet provided me with a copy of the payment record from ACS that they had since ACS no longer existed for me to contact. Plz add me to this lawsuit. I thought that when I enter grad school then those payments would get defered until months after I graduated from grad school. I have been using them since 1998 to the tune of 42k. The plaintiff claims defendants left her to believe the Nelnet student loans were federally held. I am gobsmacked to find out all of this about Nelnet. I am so frustrated b/c Nelnet is refusing to honor this arrangement. (nsf, ) (Entered: 10/11/2022), CLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. I have no idea what to do. Its not fair that we dont have the same option of loan forgiveness as others, especially when we when were mislead. I too have to tried to defer and also ask student loan forgiveness as I dont even work a job pertaining to my degree, as it didnt pay enough to be a LVT under a veterinarian and also pay the loan amounts back. NOT. I have over 47,000 debt to Nelnet. One day they had purchased my loan from the Department of Education without my consent. Ive had Nelnet for the last 10 years and they always told me they were on behalf of the US government and education department. Sign me up! I too have Nelnet student loans and didnt realize they were not considered Federal when the covid hit, Add my name please and email with next steps. Original loan being $7,000 with interest almost $20,000!! I have Nelnet loans. Please include me in this. I have a Nelnet loan that enforces itself as a federally financed servicer and will never come off my credit report. I used retirement savings to get rid of these payments to Nelnet. About the Company: Lawsuit Ventures is a Non-Recourse Litigation finance organization in India. I never got a job in the field I went to the college for which was a junior college and is now defunct. My student loans are also through nelnet. I just found out it isnt. Nelnet services a large percentage of law school loans, and there are a ton of lawyers in the NYC metro region. Im still being charged 6.80% interest and almost was considered late on my 1st payment which would have hurt my credit score. So I paid and paid and now I am 63 years old and want to retire because of my health and COVID. Its ridiculous!! Yep, nelnet some how own my loans. I feel abused. Check the complaint history, rating and reviews on this company. This company has been a difficult situation. Nelnet mow claims they are not federal loans my master promissory notes say otherwise! Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: 7am - 8pm Mon - Fri (CT) I TOO AM A NELNET LOAN HOLDER AND MY LOAN SWITCHED TO THESE NELNET FOLKS I NEED MY LOANS FORGIVEN ITS BEEN 35 YRS IM 62 NOW GIVE ME SOME RELIEF IM TIRED. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. They advertise themselves as federal student loans on their website. No option to drop co-signer without the co-signers signature. But every service agent said anything beyond the minimum payment due went to future payments in this program. Nelnet reached out as my disability status came to them from SSD. I also have loans with Nelnet. Except, I, and most people, cant afford to pay extra every single month, thereby resetting the future payment clause. Her belief that her loan was federally backed was reasonable as a result, the class action lawsuit claims. I had to procure a personal loan from a family member to payoff Nelnet and pay my family a more affordable monthly payment, even with the repayment plan, it was very hard to pay back. I called to make sure I didnt need to do anything for each account as I was not aware it was like that bc my bill was never broken down that way in line or with my paper copy, nor had it ever been discussed with me, I brought up the fact that the only reason I could see it was because of the app. Please download the PDF to view it: Download PDF. Email: Customer.Service@FirstmarkServices.com. On June 12, 2020, I again asked a Nelnet service agent who owns my loans. One had a balance of $7,424 and the other had a balance of $3,430. Its time for these companies to stop preying on students that need help paying for college. My loans started in 2009 and have tripled. The company's correspondence mailing address is: Firstmark Services. 8:20-cv-02135-MSS-TGW, in the U.S. District Court for the Middle District of Florida. I also have a nelnet student loan. I think they say I am paid ahead until sometime in 2023. In fact, I still have statements from 2017 with U.S Department of Education logo stamp on the far right side of their letterhead. I stumbled upon this information after coming across a news story about a class action involving Betsy Davis. I am one of the many thousands misled by Nelnet. The President, at that time, had promised loan forgiveness to non-profit employment, but the date was changed later to after I took out my loan. Or your state ombudsmen. I filled out FAFSA to get a federally funded student loan had no idea that it wasnt even though my loan was sold to several lenders over the years. I need to trace back how did I end up at Nelnet. Add me to the class action too. Some time ago, I was told by nelnet my loans do not qualify for the cares act interest rate freeze. In March 2021 they sent a 90 day late payment status to all 3 credit bureaus. I consolidated my student loans in 2006 through what I believed was the federal student loan consolidation process. For federal finanical aid, students are cut-off when they borrow $57,000. They are predatory lenders and should be stopped. I was misled by Nelnet and believed my loans were bacjed by the Federal Government ..It wasnt until I wasnt eligible for Covid relief that I was told it was a commercial loan and it has always been confusing. I really would like an attorney to contact me, I also am a victim of their predatory lending in which in fact I paid my loans they were taking my income taxes and I asked my current educators to not use them and they subsequently ended up in their hands. I have a Student Loan with Nelnet it begins with D. Im not sure why I didnt qualify for the forgiveness program back in 2021 while working for the state local government supporting public service. I just found out today (12/14/21) that loans from 2006 and 2007 are not federal student loans. Im so confused. When student loans were put on deferment due to Covid, my Nelnet loans (which were owned by private lenders, yet Nelnet services them and identifies themselves as United States Department of Education ) the private lenders charged me $9,000 in additional interest. Class Action Against Firstmark Services. Add me too. Initially it was with Great Lakes, then I received a letter that Nelnet was the new Servicer of my loan. I need the amount that I paid in student loan interest. I was also scammed by them. My loans magically doubled over a couple year period. They took over loans without asking permission and have never disclosed that they arent federal. This program forgives up to $17,500 of student loan principal and interest for those who teach full time for five consecutive, complete academic years. And gave me an interest rate that will take me until Im 60 years old to pay off. I have had a similar experience! They say that my loans are no longer considered federal loans. However, I am not allowed to make any decisions or have any information about the loan without HIS PERMISSION! A called a few months ago and was told my loans dont qualify for the CARES act deferment program. Please add me to the lawsuit as well. "In the spirit of providing assistance, we may have misinterpreted customers' intentions in a small . They start with a D. They used to be Sallie Mae and then Great Lakes. Nelnet consolidated my loans and led me to believe that I was under the correct repayment plan for PSLF. Same Here. I should be a part of the lawsuit or settlement. Nelnet has been my loan servicer since 2002. Although I should have been eligible for the PSLF program, I was denied eligibility. Please add me to the class action suit I worked for the DoD USAF for 30 years and paid my loan for 20 years. I totally agree. How were we to know they are owned or sold to someone if not notified. I am also an attorney, my loans are Stafford and Perkins loans that were consolidated with Nelnet, I too was led me to be believe they were connected to the Department of Education. Defendant Nelnet Education Loan Funding, Inc. (Nelnet) was directed (at the hearing) to refile the attorney appearances, Motion to Dismiss, and Memorandum in Support under case 22-cv-5545 by 11/18/2022 (and on review of the docket after today's hearing, Nelnet has done so). Please help. Meanwhile, a once minor loan from 2001 has not decreased one bit in spite of my paying more than minimum every month. This article and supposed lawsuit has been sitting here now for over TWO years. Sign me up loans bought by Nelnet and they said the same thing to me. I have nelnet and I never heard of them I was misled. I would like to know what I could do the see about forgiveness. Alleged violations of both Californias Rosenthal Fair Debt Collection Practices Act (RFDCPA) and the federal Electronic Funds Transfer Act (EFTA) are at the center of a proposed class action case filed against Firstmark Services. I still have not received credit for all of the payments I have made since the dates started to count per the TEPSLF in 2007. You can also email customer.service@firstmarkservices.com if you have a question during off-hours. Now they are trying to garnish wages for default student loan. Please include me on this . Because it was a complete scam and my eyes. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. They recently quoted me a payment based on a govt program to consolidate that was 1/6th of the current amount they are looking for. Please include me in this lawsuit. I consolidated my federal loans with Nelnet in 2003. Ive only ever taken out federal loans. I am a service connected veteran who recently began receiving ssdi. Act to pay down debt on my student loans by directing all payments to individual loans rather than spread it across all 8 loans without interest penalty. Current COVID student loan payment assistance, the loans dont qualify! This is so wrong. Advertise themselves as federal student loans the US government and didnt find out all of this Nelnet! 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