Did you talk to the caregiver or agency/facility staff member? These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. WebState of California Office of the Foster Care Ombudsperson Phone: 877-846-1602 Email: fosteryouthhelp@dss.ca.gov Mail: 744 P St., MS 8-13-25 Sacramento, CA 95814 or California Department of Social Services State Hearings Division Phone: 800-743-8525 or 855-795-0634 Mail: P.O. Ongoing support services beyond the initial mobile response. Hotline and mobile response staff trained in working with children and families who have experienced trauma. Childrens Home Society Resource & Referral. hb``P```^T I have a complaint about a county child welfare services agency. Extended foster care (age 18+) Emergency support. was created due to the advocacy of youth in care, and its purpose is to protect children and youth in foster care, youth on probation and in out-of-home placement, and children living in any licensed or certified childrens facility or home in California. 1-877-846-1602 fosteryouthhelp@dss.ca.gov The Office of the Foster Care Ombudsperson is a neutral and independent office that helpssolve problemsandcomplaints about thecare, placement,andservicesof childrenand youthin foster care. Wehelp foster youth, social workers, probation officers, resource families and advocates understand the rights of children and youth in foster care.We alsohelp by making policy recommendationsto improve the foster care system.If youare concerned about therightsof a child in foster care, or issues related to theircare, placement, or services, wemay be able tohelp!, The OFCO provides former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). Helping children and youth in foster care get the care, placement, and services they need. Your complaint about a California attorney should be directed to the State Bar. 144 0 obj <>stream Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: Thank you to everyone who attended. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. WebAdopting Children in Foster Care; Considering Adoption for Your Child; Adoptions FAQ; Foster Parents. Our office does not handle constituent complaints against federal government agencies. Are you under the age of 27 and enrolled in a post-secondary education program? I have a complaint about a public school. For complaints against city employees or agencies, address your complaint to the head of the city agency, the city attorney's office, the mayor's office, and your representative on the city council. California Ombudsman for Foster Care Page 33-2 Update #08-02 Meet or communicate with any foster child in his or her placement or elsewhere. You may want to contact the California Department of Education (CDE), which has limited jurisdiction over some types of complaints against schools and school districts. the concern is about the rights, care, placement, or services of the foster child. Check if your complaint is in our jurisdiction. You have the right to: These rights can be changed if there is a safety concern. Report your concerns to your countys Child Protective Services hotline. I want the crime to be investigated and for the perpetrator of the crime be prosecuted. The office is empowered to investigate complaints about state and local agencies regarding foster care. And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). Your attorney directly represents your interests and is the one whose advice would be most helpful to you. Ask about a stock portfolio or income statement. Do you feel like your lawyer is not being ethical or professional? Cost: Free. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Are you concerned about how staff members are treating youth in a community care facility? Extended foster care (age 18+) Emergency support. We suggest that you consult with a private attorney to determine any civil remedies that may be available to you. YL[k90=azpe%MnJF ep0c&cr g:*U30BD 9Z If you feel safe, try to resolve it with the people who were involved. 888-452-8609 MMCDOmbudsmanOffice@dhcs.ca.gov. This agency may be contacted as follows: If you wish to file a claim for monetary damages you believe were caused by a state agency, please contact the Government ClaimsProgram. Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. Remember: You have the right to speak to our office confidentially, and you cannot be threatened, punishedor retaliated against for making complaints. 510-834-4766 East Bay Respite Program Direct Line. To receive credit, you will have to be actively participating for 85% of the training. For additional information, please see our. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. If there is an immediatesafety issue, we may alsomake areport to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division.If this happens, we will discuss this with you. Please contact your local school district administration to determine what local processes govern the resolution of complaints. The rights of children and youths For information on this topic, please refer to, You should also be aware that a foreign marriage certificate cannot be recorded in California. This information is also listed in the Notice of Action you should have received when the county notified you of decertification. endstream endobj startxref Who can help me? We suggest that you consult with your attorney. The Commission on Judicial Performance has jurisdiction over all judges of Californias superior courts, the justices of the Court of Appeal and Supreme Court, and former judges before retirement or resignation. The Attorney General's Office is unable to assist you, because we are required by law to provide legal representation to state agencies in disputes rising out of their actions. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. If you feel safe, talk to your caregiver or staff member. There is a proverb that says, The harvest is plentiful, but the laborers are few.. If after investigation the grand jury concurs with your allegations, it will request the intervention of the district attorney. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. WebOffice of the Ombudsman Reference Guide (PDF) Foster Care Resources: Required posting for licensed foster care providers: Foster care facility poster (PDF) Give this to young people in foster care! California Youth Connection; Foster Youth Resources; Wraparound; Parents. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I am the victim of housing discrimination? Your correspondence must include specific information about misconduct that violates state law, the details of your efforts to resolve the complaint with the local authorities, copies of your complaint(s) to the local authorities and copies of their response(s). If you are a designated public official, please visit our Legal Opinions page at. Concerns about child custody and visitation orders issued by the Family Court must be directed to the, If you suspect that a child's health or safety is jeopardized due to abuse or neglect by a parent or other caretaker who has custody of the child, please contact the police or sheriff's department and the. Head Start. If this happens, we will discuss this with you. WebThe Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in the foster care system in California. These rights also apply to, on probation and live in an out-of-home placement, like a, as well as children living in any licensed, The Foster Youth Bill of Rights has over 40 rights that were created to protect, The Office of the Foster Care Ombudsperson is a neutral and independent office that helps, , social workers, probation officers, resource families and advocates, understand the rights of children and youth in foster care, The OFCO provides former foster youth in California with Dependen. You can download digital copies below. Where can I obtain information about the California Public Records Act? f|} gd\),$.Q F o! Do you feel like they are not representing your best interest in Court? Our office was created to serve foster youth.Foster youthcalls are our first priority.Anyone who is concerned aboutthe care, placement, services or rights ofa child or youth in foster care cancontact our office. California Provider Helpline (For Foster & Kinship Parents!) Do you have complaints about your child support case? Who is permitted to perform marriages in California? I need to know what law pertains to my situation. WebThe Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. I need information about resources available to victims. Apply below! These agencies may be contacted as follows: If your employer retaliates against you because of your efforts to report alleged wrongdoing, you may wish to seek whistleblower protection pursuant to California. It is our general policy that local governments will be primarily responsible for citizen complaints against their employees or agencies, and that appropriate local resources will be utilized for the resolution of such complaints. WebCHDP Foster Care Program. The California DEPARTMENT OF SOCIAL SERVICES OMBUDSMAN FOR FOSTER CARE Information on the rights of children and youth who are placed in foster To register for a training, locate your preferred training date below and click the Register Here link. I need to contact a state agency. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). Do you have concerns about the quality of a foster home or community care facility? I have a complaint about a child custody case. Life skills. WebRESPITE and CHILDCARE. Try to remember the event. Your local district attorney has jurisdiction over alleged violations of the Brown Act when the members of a body meet and take action with the intent to deprive the public of information to which the members know the public is entitled. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. The national network for youth in foster care. You may contact this agency as follows: Complaints about county agencies in California that provide CWS should be sent to the Department of Social Services only after efforts have been made to resolve problems directly with county management. We can also answer your questions about foster care. WebOmbudsman (Complaints) Mental health. 60 0 obj <> endobj If you want to order a printed publication, you can call us at 877-846-1602 or send an online request. Examples of possible labor law violations include failure to provide workers compensation insurance, child labor, cash pay, unlicensed contractors, minimum wage and overtime claims, failure to provide rest and/or meal periods, and discrimination or retaliation for exercising employee rights or engaging in protected activities. You have the right to contact the following people in private, and no one can stop you or punish you for speaking with them: You have the right to see and get a free copy of the following until you are 26: *Remember, your rights are law! Who do I contact? If the estate has already been probated, contact the. Sexual Orientation, Gender Identity, & Expression (SOGIE). The Office of the Attorney General is prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Who can help me? Call us at 877-846-1602 or file a complaint online. The California Department of Social Services (CDSS) is responsible for providing statewide oversight of county Child Welfare Services (CWS) programs. In addition, individuals who experience discrimination or other violations of law can often file a lawsuit in court. Please visit the State of California website. California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. To contact the FDIC, go to. If you are a former foster youth, The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards.. Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of Is my divorce legal or recognized in California? If you were decertified (i.e. Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? If your question doesnt get answered, please email. I am the victim of discrimination in services provided by a business such as a hotel, restaurant or store. In addition, we recommend that you consult with a private attorney. When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. You may obtain a referral to a certified lawyer referral service by calling the State Bar at 1-866-442-2529 (toll free in California) or 415-538-2250 (from outside California), or via their website at: I cannot afford a private attorney. Both were developed with the intention of supporting youth in care via personal rights and parenting practices. They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Contact information is available at, In addition, please visit our Victims Services Unit website, at. (Government Code sections 54960 and 54960.1.) You have the right to: You have mental health rights too. How do I file a complaint against a State licensed child care or residential facility? If your complaint pertains to special education, please contact: If your complaint pertains to Federal or State civil rights violations, please contact: If your complaint pertains to categorical programs that are mandated by statute, such as No Child Left Behind or Limited English Proficiency, please contact: Other types of complaints against a school, district, principal, teacher, or school personnel may not be within the jurisdiction of the California Department of Education or any other state agency, and should be addressed at the local level. 1-833-99YOUTH (999-6884) Foster Care Ombudsman Advokids Victim To file a complaint, follow the link to a list ofoptions(linked) that will take you to the proper complaint form or information on who to contact. The California Secretary of State provides authentication (apostille or certification) of public official signatures on documents to be used outside the United States. Get help for children in foster care, children with special medical conditions and seniors needing h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? We have jurisdiction over foster youth rights, care, placement, and services. Email: fosteryouthhelp@dss.ca.gov. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. WebInvestigate and resolve complaints made on behalf of children in foster care and make appropriate referrals Provide foster children and youth with information on their rights Maintain a statewide toll free Foster Care Helpline, (877) 846-1602, which anyone may call from anywhere in California to express their concerns and complaints Absent special circumstances, the Legislature did not provide an enforcement role for the Attorney General in connection with noncompliance under the Act. (Government Code section 54959.) If you are seeking a criminal case record that has been purged by a local court, you may have been referred to our office in error. Los Angeles LA County Ombudsperson for DCFS Youth placed in STRTPs Phone: 1-888-445-1234 Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? Where do I report concerns about an adoption facilitator? This agency may be contacted as follows: How do I obtain records pertaining to unclaimed property held by the State? Who should I contact? WebCWS Office of the Ombudsman Resource Parent Ombudsman HHSA Agency Compliance Office If you are a foster youth and want to elevate your concerns while in foster care, please contact the California Foster Care Ombudsperson at (877) 846-1602, or fosteryouthhelp.ca.gov. I was divorced outside of the United States. Apply for an free cell phone! Are you a Medi-Cal member experiencing urgent problems with enrollment and dis-enrollment? Do you need a, We provide former foster youth in California with Dependen, cy Letters (also called Verification Letters or Ward of the Court, care have rights! If you have already been convicted of a crime and are seeking a pardon, you should contact the Office of the Governor. My employer is violating California labor laws and/or owes me wages. Contact information for county district attorneys is available from the California District Attorneys Association. Correspondence that does not contain this information cannot be acted upon. Who should I contact? Information about how to obtain your own state summary criminal history record is available at. HOW TO CONTACT THE California FOSTER CARE OMBUDSwomans office. The most in-demand types of foster care are Sibling foster carers & Mother & Baby foster carers to keep families together. Most importantly, we need foster carers to support older children and teenagers, and with your help, create better futures.

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