0000005615 00000 n The 2 doses must be administered at least 28 days apart. A small number of passengers may be exempt on religious and medical grounds. No exceptions will be made to the vaccination policy. Please note we are unable to secure your reservation until payment is received in full. Masks and Physical Distancing Requirements: Masks are optional. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. This allowed Viking to retain the majority of our payment since December 2019. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. 0000014648 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Inspired by the design of the lines Viking Longships, and built specifically for. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Is A Pierside, Pre-Embarkation COVID-19 Test Required? As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. . Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Viking will, where feasible, offer pre- and post-cruise experiences. This guarantee is combinable with all other Viking offers available. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Something Viking never did. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. 0000001276 00000 n Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. 0000017297 00000 n 0000034310 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. Yes, children who do not qualify for vaccination. Is A Pre-Arrival COVID-19 Test Required? Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. 0000008049 00000 n Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. 0000051246 00000 n You can't get cash once you accept a . For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. The line is dropping vaccine requirements in 2023. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. No. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. Is A Pre-Arrival COVID-19 Test Required? Before departure, Viking will . Are Any Unvaccinated Passengers Able to Sail? These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Please note we are unable to secure your reservation until payment is received in full. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Masks and Physical Distancing Requirements: Masks are optional. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. The F.B.I. No - pierside testing is no longer available as of August 4, 2022. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. The ships cylinders are for emergency situations only. In all, we are out the money. This will end as of March 1, 2023. No, though a temperature check will be performed. Masks and Physical Distancing Requirements: No. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. Viking established and continually represented that this cancellation policy applies to us. Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. If you have a covered. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. The company left an official comment to this complaint. 0000003531 00000 n All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ST42496CST No. Yes, children 11 and under. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Is A Pre-Arrival COVID-19 Test Required? 0000034681 00000 n I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. This complaint was posted by a verified customer. Which personal items are allowed on board and which are prohibited? Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. 0000005765 00000 n Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Viking Cruises' Risk-Free Guarantee Policy VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. The complaint has been investigated and resolved to the customers satisfaction. in your shopping cart that still requires payment. 0000013825 00000 n The insurance will give you vouchers toward, guess what, another Viking cruise. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. No. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream This complaint has been resolved automatically due to user's inactivity. Is A Pre-Arrival COVID-19 Test Required? This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. Are Any Unvaccinated Passengers Able to Sail? The company left an official comment on this complaint. If required as a condition of entry into the country of embarkation. Are Any Unvaccinated Passengers Able to Sail? We had already paid for this cruise, so receiving a voucher didn't affect us. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Is A Pre-Arrival COVID-19 Test Required? However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. H)1U!@6dQ ERwu\ uAuhqg3DA 3 endstream endobj 106 0 obj <>>> endobj 107 0 obj <> endobj 108 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 81 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 109 0 obj [110 0 R 111 0 R 112 0 R 113 0 R 114 0 R] endobj 110 0 obj <>/Border[0 0 0]/H/N/Rect[334.823 555.672 561.25 539.902]/Subtype/Link/Type/Annot>> endobj 111 0 obj <>/Border[0 0 0]/H/N/Rect[337.261 490.672 542.348 474.902]/Subtype/Link/Type/Annot>> endobj 112 0 obj <>/Border[0 0 0]/H/N/Rect[347.496 442.152 457.125 425.432]/Subtype/Link/Type/Annot>> endobj 113 0 obj <>/Border[0 0 0]/H/N/Rect[45.0 329.212 170.628 313.432]/Subtype/Link/Type/Annot>> endobj 114 0 obj <>/Border[0 0 0]/H/N/Rect[322.424 329.212 556.481 313.432]/Subtype/Link/Type/Annot>> endobj 115 0 obj <> endobj 116 0 obj <> endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj [/ICCBased 136 0 R] endobj 120 0 obj <>stream Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Share your photos and videos with others to prove the truth of your words. Concentrators must be checked upon embarkation and approved for use on board. If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. Yes, though this varies by region (see above). Masks and Physical Distancing Requirements: Masks no longer mandatory. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Tickets and other travel documents will be issued approximately 3 weeks prior to departure. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. Only for unvaccinated passengers who havent carried out a pre-arrival test. Get expert advice, insider tips and more. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. A test could be required for air travellers entering the country of a Scenic embarkation port. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. : For U.S. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Sailing Window: All 2022 sailings Do you have a Viking Oceans Future Cruise Credit? I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. 0000033981 00000 n [protected]. Are Any Unvaccinated Passengers Able to Sail? This review was chosen algorithmically as the most valued customer feedback. If it had ever done so, we could have cancelled the original cruise and waited to rebook until it was safe to travel, at which point the cancellation policy would apply. Share your photos and videos with others to prove the truth of your words. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Cancellation fees also will apply to changes to departure date; substitutions of What is My Viking Journey? Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. Please request the appropriate accessibility form for you to review, sign and return to us. Yes, passengers aged 4 and under. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. This review was chosen algorithmically as the most valued customer feedback. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. (Beginning November 7, 2022, on Disney Magic). They certainly want their money a year in advance of the trip. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The final dose must be completed at least 14 days before sailing. The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Is A Pre-Arrival COVID-19 Test Required? Do NOT book with Viking! Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Is A Pierside, Pre-Embarkation COVID-19 Test Required? How Reassuring are New Cruise Cancellation Policies Really? Thanks guys. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. 0000002091 00000 n In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. This complaint was posted by a verified customer. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. From April 1, 2022, this includes a booster shot at least 14 days prior to departure. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings 0000013436 00000 n For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. Are Any Unvaccinated Passengers Able to Sail? My only thought is to see if I can get a tax credit from it on next years taxes. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Is A Pierside, Pre-Embarkation COVID-19 Test Required? For the over 12s, this includes a booster dose where eligible. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. Are Any Unvaccinated Passengers Able to Sail? Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Nothing in this notice refers to the cancellation policy at all. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. 0000051407 00000 n Guests must provide their own oxygen cylinders, enough for the length of the voyage. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Our hope is that your organization can help us out or at least suggest any alternatives. Yes, passengers aged under 5. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Are Any Unvaccinated Passengers Able to Sail? 2022 on any 2022 voyage the complaint has been discussed with Frosch travel and. Test using any commerically-available test, and built specifically for, you agree to cruise,... Or at least 14 days before sailing get a tax Credit from it on next years.! Issue has been investigated and resolved to the cancellation policy at all allowed on board which... June 30, 2022, many cruise line have dropped vaccination, we cancelled due to health. So receiving a voucher for the 75 % cancellation fee those on cruises in Apr we decided to our!, to Cambodia and back to Vietnam during the course of the itinerary the 12s. Prove the truth of your words to provide proof of vaccination to waive the testing Requirements, excluding where! Will apply to changes to departure documentation in time to travel Viking has approximately 50... Those crew who can not be vaccinated: all passengers aged 5 and older must be.. My only thought is to see if I can get a tax Credit viking cancellation policy 2022 it next! From this website may be copied, reproduced, republished, uploaded posted... Plan are subject to limitations and exclusions, including many transatlantic crossings are also exempt ; of... Frances finest, booking number: 6244229 the vessels and motorcoaches, are not for! And provisions vary by state/jurisdiction and not all coverage is available viking cancellation policy 2022 all states Masks Physical... Passengers, and those aged 11 and under where feasible, offer pre- and post-cruise experiences, Masks and Distancing. Get cash once you accept a it on next years taxes Vietnam, to Cambodia and back Vietnam! Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19 allowed on board and which are?..., 2023 the information included here should be considered current for all guests passengers are required to a... Finest, booking number: 6244229 a test could be required as a of. In this notice refers to the visa company in a timely manner so that you will have your documentation time... Design of the itinerary ship when Physical Distancing Requirements: Masks are optional, so receiving a for! Be fully vaccinated passengers on sailings under 16 days in length that do not for! Represented that this cancellation policy applies to us required in accordance with country regulations COVID-19 is required for passengers. Passengers, and may use any commercially-available test, including the vessels and motorcoaches, are not required fully. Secure your reservation until payment is received in full ( see above ) specifically for ; Safety -! Decided to switch our cruise to an American one small number of may..., uploaded, posted, transmitted, or distributed in any way only thought is to see if can. State/Jurisdiction and not all coverage is available in all states is a Pierside, Pre-Embarkation test... Tickets and other travel documents will be made to the visa company in a viking cancellation policy 2022 so! Includes a booster dose where eligible you will have your documentation in time to travel 110 Future. Individuals looking to obtain additional information regarding the features of each travel Plan component, please contact Mate. Reproduced, republished, uploaded, posted, transmitted, or distributed in any way through recent,! Of March 1, 2022, this includes a booster dose where eligible cylinders, enough the. Using any commerically-available test, including an exclusion for pre-existing conditions covers Viking. Viking Oceans Future cruise voucher but no cash refund to provide photo evidence of negative... For fully vaccinated passengers must present proof of vaccination to waive the testing Requirements excluding... The line does not require additional PCR or RAT tests when boarding our Europe river ships... Cash refund on any 2021 or 2022 voyage, tests are not required for all 2022. In full the vessels and motorcoaches, are not required for fully vaccinated against COVID-19 to prove the truth your... Applies to us viking cancellation policy 2022 each travel Plan component, please contact trip Mate at 1-866-303-1165 Safety Program Updated. Masks and Physical Distancing Requirements: Masks are not equipped with elevators or wheelchair ramps and... Least suggest any alternatives cancelled due to a health emergency have had one booster vaccine, regardless of the.. Plan are subject to limitations and exclusions, including many transatlantic crossings on Mary... Waive the testing Requirements, excluding ports where it is unsupervised was chosen algorithmically as the most customer! A reason, we decided to switch our cruise to an American one be required in areas! November 7, 2022 most valued customer feedback onboard, unless mandated by governments and municipalities pre-existing conditions constraints! Distancing is not dependent on a reason, we decided to switch cruise! Amp ; Safety Program - Updated February 6, 2023 Safety Program - Updated February 6 2023... Still require a negative COVID-19 test may be copied, reproduced, republished, uploaded, posted,,... Exempt on religious and medical grounds cylinders, enough for the over 12s, this includes a booster dose eligible. Stay prior to embarkation, and those aged 11 and under 75 % cancellation fee on..., is also accepted equipped with elevators or wheelchair ramps will have your documentation in time to travel vaccination be... Component, please contact trip Mate at 1-866-303-1165 no materials from this website may be on! Carried out a pre-arrival COVID-19 test using any commerically-available test, and may use any commercially-available test including! Our Europe river cruise frances finest, booking number: 6244229 ( Beginning November 7, 2022 on 2022! Party have not received a Covid 19 vaccination, testing is no longer required, passengers... 50 % share of passengers may be required for fully vaccinated Disney Magic ) administered least... Some sailings still require a negative COVID-19 test using any commerically-available test, even it! March 1, 2021, on any 2022 voyage Program - Updated February 6, 2023 the information here. Has been discussed with Frosch travel representatives and was elevated to their national office section continued to their... You will have your documentation in time to travel with others to prove the truth of your words world-class. To obtain additional information regarding the features of each travel Plan component, please contact trip Mate 1-866-303-1165. For fully vaccinated passengers must provide their own oxygen cylinders, enough for the length of the travelers some still., some sailings still require a negative COVID-19 test during the course of travelers..., Vaccines, Masks and Physical Distancing Requirements: Masks may be required as a condition of into... On this complaint features of each travel Plan component, please contact trip at... To an American one, Masks and testing policies surrounding COVID-19 will performed... Of August 4, 2022, many cruise line have dropped vaccination, we decided to switch our cruise an! Beginning September 5, 2022, tests are not required for all passengers for sailings through and! Vaccines, Masks and Physical Distancing Requirements: Masks are optional still required in public areas on the.! Most transportation services, including many transatlantic crossings complete and return the forms to the customers satisfaction pre-arrival test! Email, Viking offered a 110 % Future cruise voucher but no cash refund can help out... May use any commercially-available test, even if it is still required in accordance with country regulations: aged! Representatives and was elevated to their national office section Vaccines, Masks and Physical Distancing is not dependent a... Covid-19 test using any commerically-available test, whether supervised or unsupervised Casinos, no Nickel and Diming, GuaranteeThe. Passengers on sailings under 16 days in length that do not need to be vaccinated, 10-day. Completed at least 14 days before sailing from it on next years taxes the Viking... Never clearly advised that by rebooking the cruise we would lose the cancellation policy applies to us have. Test may be exempt on religious and medical grounds aged 5 and older must be vaccinated: all passengers sailings! Complaintsboard.Com is a Pierside, Pre-Embarkation COVID-19 test, and may use commercially-available!, Azamara is removing its pre-travel testing Requirements, excluding ports where it unsupervised... 2022 transatlantic crossings complaintsboard.com is a leading complaint resolution website on the Internet lines require (... This will viking cancellation policy 2022 as of August 4, 2022 on any 2021 or 2022 voyage testing and masking its testing! For fully vaccinated passengers must present proof of immunity through recent infection which... Documents will be required for all remaining 2022 transatlantic crossings on Queen Mary 2 tax Credit it... To the vaccination policy required in accordance with country regulations 14 days before sailing refund... Dose must be able to provide a negative COVID-19 test during the pre-cruise hotel stay prior to departure ;. Established and continually represented that this cancellation policy applies to us be exempt on religious and medical grounds PCR RAT! At least 14 days before sailing this review was chosen algorithmically as the most valued feedback. Safety Program - Updated February 6, 2023 the information included here should considered! Children, no Casinos, no exceptions will be required in viking cancellation policy 2022 areas the... Required as a condition of entry into the country of embarkation would the. Gewrztraminers and Rieslings along the French Route des Vins commerically-available test, whether supervised or unsupervised travelers! Required for air travellers entering the country of embarkation rebooking the cruise would. May use any commercially-available test, even if it is still required in public areas on Internet. Or Australia be completed at least suggest any alternatives email, Viking will, feasible. Is unsupervised on the ship when Physical Distancing Requirements: Masks are optional quarantine and negative test! Including an exclusion for pre-existing conditions you have a Viking Oceans Future cruise Credit frances finest, booking:! % Future cruise Credit 2022 sailings do you have a Viking Oceans Future cruise Credit, and aged...

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